Member of the Guild of Stress Managers and Trauma Specialists

Juelz Mack

Trauma Specialist
Adv. Dip Prof. S.M: Cert. RSV: Dip A M: Cert. M P: Cert: 3LT

About Juelz

My life has been an extraordinary adventure of travelling the world and meeting some incredible people who profoundly changed my approach and outlook on life.

Before starting out in this truly satisfying career dealing with trauma and related aspects, I was an aesthetician and for several years worked for Steiner and Estee Lauder helping people feel good about themselves.

Physiotherapy, sports injuries and rehabilitation was the next step where again I continued to make a difference in people’s lives. It was during this phase that I became more aware of how people naturally started to talk to me about their problems, personal traumas and issues as well as how their injuries were affecting their lives.

It was at this stage of my life that I realised for certain that I could make even more of a difference and really wanted to uncover the knowledge that would enable this to happen. At last the path I wanted to take was unfolding; I wanted to treat the person as a whole, both on an emotional and physical level. Initially, I studied counselling and found this to be a very satisfying progression.

Moving on from physiotherapy, I expanded my areas of expertise into trauma therapy, working with people who had experienced various critical incidents, crisis and traumatic events in their lives. With my natural communication skills, understand and compassion my clients quickly felt at ease.

I have now worked successfully for many years helping people identify, understand and overcome their negative emotions, painful past issues and trauma. My success comes in part from my dedication, vast amount of experience, and the knowledge and understanding I have acquired over the years.

We all have ups and downs that’s human nature and part of our learning curve and I am no exception. My friends view me as loyal and trustworthy with a quirky sense of humour and appreciate my sense of fun, well most of them! It is these attributes that help keep me positive.


- Stress and Anger management
- Psychological Trauma
- Art Therapy
- Rape and Sexual Violence
- Abuse [both children and adults]
- Sexuality and Gender Issues
- PTSD [Post Traumatic Stress Disorder] and War related issues
- Drug Addictions and Alcohol Abuse
- Traumatic Bereavement and Anxiety


- A member of the Guild of Stress Managers and Trauma Specialists
- A Member of CMA (The Complimentary Medical Association)
- An Advanced Diploma in Professional Stress Management
- A Diploma in Anger Management
- A Certificate in Psychological Trauma
- A Certificate in Working with Survivors of Rape and Sexual Violence
- A Certificate in Modern Psychology

I provide support and assistance during a variety of crisis situations including anger, violent relationships, rape and abuse, bereavement, anger, stress and more subtle forms of trauma e.g. discrimination, work related issues and chronic fear and anxiety etc.

My approach is always non-judgmental and non-critical.

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Art as a Therapy

Art Therapy is used as a means of communicating emotions, issues and conflicts within that person, a lot of people find this extremely helpful in expressing and understanding their feelings, relationships and also their self-perception of various situations.

The wonderful thing about this therapy is that it is not limited to a specific problem, addiction, post-traumatic stress or a chronic illness. Neither does it matter if you are a child, adolescent, adult or elderly suffering from emotional disorders or have been abused. Using art as a therapy helps with the treating of these traumatic events, emotional upheaval and grief.

Art Therapy is extremely useful in addressing many psychological issues including distress pain and symtom management as it encourages personal growth, self-expression and self-belief, especially when people find it difficult to put their feelings and emotions into words or those who find initially talking about their traumatic experience too painful.

"A picture speaks volumes."

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What is Trauma?

The word “trauma” is not a word to fear, it just a collective word to describe incidents or situations that are outside the realm of one’s normal experience. It is an event that is emotionally painful and distressing which overwhelms a person’s ability to cope, leaving them feeling powerless, overwhelmed and alone.

It’s not the actual event that determines whether it is traumatic or not, but your own personal, emotional interpretation of that experience. The more frightened and helpless you feel the more likely you are to be traumatised.

Psychological Trauma

This type of trauma can be caused by numerous things; a single blow, one-off events such as a horrible accident, a natural disaster, assault, rape, sexual violence or a violent crime that has been witnessed or experienced, it can also stem from on-going, relentless stress.

Particular forms of trauma such as violence, discrimination, poverty and chaotic life conditions are directly related to chronic fear and anxiety with serious long term effects on health and other life outcomes. In addition to terrifying events, there are more subtle and deceptive forms of trauma that are pervasive and when experienced chronically, have a cumulative impact that can be fundamentally life altering.

If you have ever gone through a traumatic experience, you may be struggling with a range of upsetting emotions, frightening memories and feeling a sense of constant danger, or you may be feeling numb, disconnected and unable to trust other people.

An event will most likely lead to emotional or psychological trauma if:

It happens unexpectedly - you were unprepared for it - you felt powerless to prevent it - it happened repeatedly - someone was intentionally cruel - it happened in childhood.


Trauma in Childhood

Childhood trauma results from anything that disrupts a child’s sense of safety and security including: an unstable or unsafe environment - separation from a parent - a serious illness - intrusive medical procedures – sexual, physical or verbal abuse – bullying - neglect and domestic violence.

Experiencing trauma in childhood can have a severe and long lasting effect. Children who have been traumatised see the world as a frightening and dangerous place. When childhood trauma is not resolved this fundamental sense of fear and helplessness carries over into adulthood setting the stage for further trauma.

Following a traumatic event or repeated trauma people will react in different ways, experiencing a wide range of physical and emotional reactions. There is NO RIGHT or WRONG way to think, feel or respond to trauma, your responses are NORMAL reactions to ABNORMAL events. So please don’t be critical about your own reactions, those of other people or compare one with another.

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Emotional and psychological symptoms

Some emotional and psychological symptoms you might experience are: shock, disbelief, denial, anger, guilt, shame, self-blame, confusion, anxiety and fear, disconnection or numbness.

Some of the physical symptoms you might experience are: insomnia, nightmares, racing heartbeat, aches and pains, fatigue, difficulty concentrating and agitation.

These symptoms and feelings typically last from a few days to a few months, gradually fading as you process the trauma. But even when you’re feeling better you may be troubled from time to time by painful memories or emotions, especially in response to triggers such as an anniversary of the event, an image, a sound, a certain smell or a situation that reminds you of the traumatic experience.

Recovering from the traumatic event takes time, patience and a certain amount of effort to work through the event; everyone heals at his or her own pace. But if months have passed and your symptoms aren’t getting any better or you are still experiencing trouble functioning at work and home - suffering depression - severe fear and anxiety - unable to form close satisfying relationships – episodes of aggression or explosive anger - experiencing nightmares - terrifying memories or flashbacks - avoiding more and more things that remind you of the trauma - using alcohol or drugs to feel better emotionally, numb and disconnected…… may need to seek help from a trauma specialist who has the experience and knowledge to be able to support you through your recovery. Whether the traumatic event happened years ago or yesterday, you can heal and move on.

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Understanding Stress

Not all stress is bad. Good Stress gives us the spark, the excitement, the yes go for it feel and adds spice to our lives. In fact without stress we wouldn’t even get out of our bed in the morning. Successfully dealing with a difficult stressful problem leaves you with a sense of achievement. Good Stress is even enjoyable – ask any sport’s fan. Without the amazing feeling of the Good Stress there would be no buzz, no stimulation and no wonderful feeling of excitement. Of course, we can’t stay on this high all the time, the secret is in allowing ourselves to operate and function in a more balanced and relaxed state.


Good stress helps us keep alert, motivates us to face challenges and drives us to solve problems. These low levels of stress are manageable and can be thought of as necessary and normal stimulation.

However, Negative stress is a different matter. We all have a limit of coping threshold and we will run into trouble if we push ourselves beyond that limit or overload ourselves with more problems either knowingly or unknowingly.

Imagine a boiler with a broken thermostat that can’t switch off when the temperature rises. So what happens? It overheats; something has to give. First the boiler may overheat causing it to short and maybe smoke but if not attended to it could ultimately explode.

Similarly when we go beyond our limits of coping, our body throws out physical symptoms or we have an emotional breakdown. The latter is our mind saying "hey give me a break".

We all have varying amounts of energy available, or “get up and go” and when this limit of our natural resilience is surpassed we reach breaking point when we try to deal with too many things. It may then only take a minor unrelated problem to push us over the top.

Most of us experience stress in some form or other. There are many levels of stress from irritation, anxiety, worry or mild frustration, to full blown anger, rage and serious stress. If left unchecked, these states of mind can ultimately create physical dysfunction, malaise, depression or illness. However, these negative emotions which also include resentment, fear and depression can be managed once you understand them.

Being aware of your stress levels and your threshold is the key to understanding your emotions and once you understand them, they are easier to manage enabling you to enjoy your life without being overloaded with pressures and negative emotions.

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Looking at Anger

Anger is a primitive emotion that has been experienced by every living thing at one time or another. In the human species it has nothing to do with your race, creed, religion or sex; the problem occurs with the stimulation or trigger which evokes the anger response. This trigger can stem from a variety of things and as far back as something experienced in childhood or from a more recent event. In some cases the actual trigger might not have anything to do with the root cause but becomes the proverbial straw....

In years gone by, man was ready to do battle with anything that he perceived as being a problem, a danger or a threat to himself or his tribe. His response and behaviour would be to neutralise this threat by killing it or running away [a typical "fight or flight" reaction]. Generally, in this case, the short lived anger would die down and things would return to relative normality.

But often with the pressures of life today, we constantly prepare ourselves for emergencies that never happen and so ultimately we wear ourselves out. We just can’t run away from a traffic jam or hit out at a bad telephone call. But our nervous system does not understand the difference between a threat to our ego and a threat to our physical self.

Fight or Flight syndrome - One of our most powerful instincts is to prepare for the "fight or flight" syndrome. It is the key to our survival. It is the instinct which means that when we are faced with a threat, we automatically prepare to fight it or run away from it. Simplistically our body undergoes a change; messages are sent from the brain for immediate changes in the way our body functions. Adrenalin is released into the blood stream which speeds up our reactions; our digestion is halted and the blood is sent from the skin towards the major muscles. This delivers the power to help us move quickly if the need arises as all our senses are heightened for immediate response.

When under stress this physical change in our body occurs as a result of the body preparing for this "fight or flight" scenario but has nothing to has nothing to fight or nowhere to run. The end result being is the body gets all worked up and then it has no way to let off steam; so on a basic level that's what stress is, the fight or flight instinct that is started but doesn't get finished properly.

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Stress and Today’s Action Packed Life

Nowadays life is more complicated, not only do people have a more stressful life to lead with their job expectations [or lack of], home life, monetary considerations, peer pressure, their environment, health, attitudes and expectations of themselves and others…..etc., the list is endless ….…but there is the potential to more readily misunderstand or misinterpret situations involving other people around them and close to them.

People who are on this cycle of - getting angry - fight or flight - more anger- keep compounding their behaviour and then act out their anger in inappropriate ways. The more the cycle goes on the more the anger response gets out of hand with even the most trivial things setting the person off in a rage. Sometimes we don’t even realise that we are angry because it has become the “norm”, a habit.

Think of it like toxic waste, weighing heavily and packed into an old rucksack that you are carrying around. If you are resentful, then you are full of this toxic material. The more you carry, the more slowly you move through life, and the more blocked you are to the giving and receiving of any form of emotional feelings.

Anger is a felt emotion and aggression is the behaviour resulting from this anger and is a part of life which mustn’t be suppressed or it will turn inwards and affect us.

If it is not released it grows, and grows, and if suppressed for any length of time it can do untold damage both physically and mentally. This is because extreme negative emotions create a huge amount of toxic acidity which will eventually poison your body and manifest in a variety of ailments.

Research shows that anger and resentment are the root of many illnesses and degenerative conditions e.g. cancer, arthritis, cystitis, skin problems, inflammation to name a few – there are many others.

The Aim of an Anger Management Programme is:-

- To enable you to understand the source of your anger.
- To learn how to use coping mechanisms and exercise self-control over your anger.

To become aware of the situations that make you angry and why you react in such a way.


To be aware of what form your anger takes and with re-education be able to express anger without resorting to verbal or physical violence or any other form of aggression.


To be able to control your anger and resolve issues without having the feelings of aggression and anger.


To be able to accept feedback from others without thinking of criticism, negative thoughts and retaliation.

Exercising self-control leaves you feeling empowered and no longer at the mercy of the violent feelings within.

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Interesting Links


Quality Reiki Training
Progressive Reiki Training School
Offering the highest standard of excellence in Reiki Training
Usui Reiki Ryoho System
(Means: Usui Healing Method or
Usui Spiritual Energy Healing Method)
Usui “Traditional” Japanese Reiki
Learn the traditional way of developing your energy
connection and intuition the way Usui Mikao taught


Mind/Body Connection Specialist
& Energy Balancing
Anna Fellowes


Stress Awareness Seminars
Generally groups of 10/14 delegates from all walks of life

Quality Fully Tutored
Distance Learning Courses
The College of Integrated Therapies Ltd
offers Professional diploma, certificate and CPD courses
of a very high standard.

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This website copyright © Juelz Mack 2013- 2019

Redesigned and updated 2014